Ally Phone Number:
1-877-247-ALLY (2559) (Bank customers)
1-888-925-ALLY (2559) (Auto customers)
1-757-247-2559 (Outside the U.S.)
Hours of operation:
24 hours, 7 days a week
Monday-Friday 7:00 AM – 7:00 PM
Saturday 9:00 AM – 4:00 PM
For Auto Finance Customers:
1-888-925-ALLY (2559) for Ally Auto Finance Customer Service
1-888-895-7578 for American Suzuki Financial Services
1-888-925-2559 for National Auto Finance Company and Nuvell Credit Company
1-316-652-6430 for U.S. customers travelling or living abroad
To report fraud on any of your Ally accounts, call our hotline 24/7 at 1-800-971-6037.
Additional Contact Information
Mail Auto Finance
To make a payment:
Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951
For customer service:
Ally Automotive Financing
P. O. Box 380901
Bloomington, MN 55438
Ally Commercial Finance
Email: [email protected]
Ally on Social Media
Ally Financial Inc. (NYSE: ALLY) is a bank holding company headquartered in Detroit, MI. Ally currently specializes in online banking, car finance, local/virtual banking, corporate lending, vehicle insurance, mortgage loan, trading platforms. The organization was established in 1919 by General Motors (GM) as the General Motors Acceptance Corporation (GMAC) to provide financing to automotive customers. In 1939, the company founded Motors Insurance Corporation and entered the vehicle insurance services. Products offered by Ally Invest Advisors, Ally Invest Securities, and Ally Invest Forex are not insured by FDIC and may lose value with time.
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Good morning, I would like some pay on my accountlp in getting on line so I can
I’ve been trying to contact you guys but no luck!! I would really like to make a payment!!
I have been an ally customer for over 5 years. A good customer. This is the THIRD TIME that Ally has thrown my bank account into overdraft AFTER I have called and was granted a deferment. I have incurred now 140 in bank fees for overdraft charges and I JUST spoke to you all LAST WEEK when u tried to take the payment out for a SECOND TIME. To my horror I looked at my account online and ally tried AGAIN even after an hour long conversation with you!!! I will he calling you at 7am.
I purchased Ally GAP coverage for $649.00 April 2019 when I purchased my vehicle. Unfortunately, February 13, 2021 the car was in an accident and deemed totaled. Progressive Insurance company paid $9694.81, leaving a small balance due to my Credit Union of $661.63. I contacted Ally Gap Coverage on April 1, 2021 was interviewed concerning the accident and began a Claim #44124888. I was issued a list of 12 required documents (7 from me and 5 from Progressive Insurance Company) to submit in order for my claim to be processed. In order to get the documents. I had to contact… Read more »
How exactly am I supposed to contact a company that is never open? And if that’s the case, then I assume you guys have closed down either temporarily or permanently…..and if you’re closed….HOW THE HELL DID YOU PUT IN AN ORDER TO REPO MY CAR!
Good morning, I would like to apply for a personal loan
I am trying to make my Auto loan payment and your web page is not working.
Fraudulent Caller for return payment. V.F.Monroe
WHY can’t I get Ally Financial Inc. to respond to a Short Code sent from My iPhone?
Why can’t I get a letter stating my car was repossessed?