Phone:
1-800-873-6577 (New loans)
1-800-848-9136 (Existing loans)
Fax:
614-422-7575
Hours of Operation:
Monday–Friday, 8 AM ET until midnight
Saturday, 8 AM until 8 PM
Sunday, closed
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Mailing Address:
Chase
Attn: Customer Care Research
Mail Code: OH4-7302
P.O. Box 24696
Columbus, OH 43224-0696
Twitter Support:
https://twitter.com/chasesupport
Helpful Links
Find a local branch:
https://locator.chase.com/
Speak to a mortgage banker:
https://www.chase.com/online/Mortgage/loan-officer-search.htm
Frequently Asked Questions:
https://www.chase.com/online/Home-Lending/mortgage-faq.htm