Esurance Сustomer Service

Channels of Communication: Phone, Email, mail. social media

About 

Esurance was established in 1999 as an American insurance provider to be one of the first companies to sell policies to customer over the internet instead of in-person meetings. Presently Esurance offer car, homeowner, tenant, motorcycle though affordable and transparent options. 

Esurance Phone:

1-800-ESURANCE (1-800-378-7262)

Report a claim:

You can report your claim online or call us anytime at 1-800-ESURANCE
(1-800-378-7262).
https://www.esurance.com/file-a-claim-online

Email:

customerservice@csr.esurance.com
Click here to send an email online

Mailing Address

Mail & fax (prior insurance documents):
Esurance Sales Fulfillment
P.O. Box 5262
Sioux Falls, SD 57117-5262
Fax: 1-800-684-4675

Mail & fax (any other documents):
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250
Fax: 1-800-926-2869

Corporate Headquarters

Esurance
650 Davis Street
San Francisco, CA 94111

Policy cancellation
We hate to lose you as a customer, but if you need to cancel your Esurance auto policy, please call us anytime at 1-800-ESURANCE (1-800-378-7262).

Property insurance

For policies underwritten by Safeco

Mailing address for payments:
P.O. Box 6476
Carol Stream, IL 60197-6476

Mailing address for everything else:
Safeco Imaging Center
Attn: Policy Support
P.O. Box 515097
Los Angeles, CA 90051-5097
Phone: 1-877-428-8651 (service & claims 24/7)

For policies underwritten by Homesite

Mailing address:
P.O. Box 414356
Boston, MA 02241-4356

Phone:
1-888-825-9763 (service & claims)

Customer service hours:
5 a.m.–6 p.m. PT (Monday–Friday)
6 a.m.–3 p.m. PT (Saturday)

Fax:
1-877-273-2984

For policies underwritten by Security First

Mailing address for payments:
Security First Insurance Company
P.O. Box 45-9025
Sunrise, FL 33345-9025

Phone:
1-877-581-4862 (claims)

Hours:
24 hours a day, 7 days a week

For homeowners/dwelling policies underwritten by The Assurant Specialty Property Companies

Mailing address for payments:
American Bankers Insurance Company of Florida
23852 Network Place
Chicago, IL 60673-1238

Mailing address for overnight payments:
JP Morgan Chase
Attn: ABIC DB MIA Exceed 23852
131 S. Dearborn, 6th Floor
Chicago, IL 60673-1238

Phone:
1-866-324-6516 (claims)

Hours:
24 hours a day, 7 days a week

Motorcycle insurance

For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561

Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week

For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)

Specialty insurance

For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561

Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week

For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)

Related Company 

Allstate 

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