Channels of Communication:
Phone | Email | Mail | Social Media
About
Esurance was established in 1999 as an American insurance provider to be one of the first companies to sell policies to customer over the internet instead of in-person meetings. Presently Esurance offer car, homeowner, tenant, motorcycle though affordable and transparent options.
Esurance Phone:
1-800-378-7262
1-800-ESURANCE
Report a claim:
You can report your claim online or call us anytime at 1-800-ESURANCE
(1-800-378-7262).
https://www.esurance.com/file-a-claim-online
Email:
[email protected]
Click here to send an email online
Mailing Address
Mail & fax (prior insurance documents):
Esurance Sales Fulfillment
P.O. Box 5262
Sioux Falls, SD 57117-5262
Fax: 1-800-684-4675
Mail & fax (any other documents):
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250
Fax: 1-800-926-2869
Corporate Headquarters
Esurance
650 Davis Street
San Francisco, CA 94111
Policy cancellation
We hate to lose you as a customer, but if you need to cancel your Esurance auto policy, please call us anytime at 1-800-ESURANCE (1-800-378-7262).
Property insurance
For policies underwritten by Safeco
Mailing address for payments:
P.O. Box 6476
Carol Stream, IL 60197-6476
Mailing address for everything else:
Safeco Imaging Center
Attn: Policy Support
P.O. Box 515097
Los Angeles, CA 90051-5097
Phone: 1-877-428-8651 (service & claims 24/7)
For policies underwritten by Homesite
Mailing address:
P.O. Box 414356
Boston, MA 02241-4356
Phone:
1-888-825-9763 (service & claims)
Customer service hours:
5 a.m.–6 p.m. PT (Monday–Friday)
6 a.m.–3 p.m. PT (Saturday)
Fax:
1-877-273-2984
For policies underwritten by Security First
Mailing address for payments:
Security First Insurance Company
P.O. Box 45-9025
Sunrise, FL 33345-9025
Phone:
1-877-581-4862 (claims)
Hours:
24 hours a day, 7 days a week
For homeowners/dwelling policies underwritten by The Assurant Specialty Property Companies
Mailing address for payments:
American Bankers Insurance Company of Florida
23852 Network Place
Chicago, IL 60673-1238
Mailing address for overnight payments:
JP Morgan Chase
Attn: ABIC DB MIA Exceed 23852
131 S. Dearborn, 6th Floor
Chicago, IL 60673-1238
Phone:
1-866-324-6516 (claims)
Hours:
24 hours a day, 7 days a week
Motorcycle insurance
For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561
Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week
For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)
Specialty insurance
For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561
Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week
For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)
Related Company
Use our free knowledgebase to enhance your customer experience
Worst company ever
Worst company ever! Never ever get esurance
My name is Robert M. and I attempted to file a claim with the “Esurance Property CAS” insurance company on 7-5-2022. The case was assigned to a MS Brooklynn Gormel who was rude and condescending. She refused to assist me until I gave her the policy number of the party at fault (who is ensured by Esurance…). That party refused to give me any info.
PS: my car was parked and vacant. This is the worse experience I have ever had with an insurance company.
ON 09/26/21 MY WIFE AND WERE TAKING A SUNDAY DRIVE TO GET OUT OF THE HOUSE. WE ENDED UP AT A GAS STATION/FOOD MART IN WEST POINT, GA. JUST AROSS THE ALABAMA GEORGIA STATE LINE. I WAS DRIVING. WE PULLED INTO THE STATION TO GRAB A SNACK AND SOFT DRINKS AND TO STRETCH OUR LEGS. I SAW AN EMPTY PARKING SPACE NEAR THE FRONT RIGHT END OF THE STATION THAT WAS NEXT TO A HANDICAP SPACE. I PULLED IN, SWITCHED OFF THE CAR AND OPENED MY DOOR. I HAD TURNED TO EXIT THE CAR AND HAD MY LEFT FOOT ON… Read more »
I TOOK MY CAR TO THE BODY SHOP. AS IT WAS NOW LEANING GREATLY TO THE LEFT. THE IMPACT HAD DAMAGED MY AIR SUSPENSION AS WELL. SLOWLY OVER TIME ALLOWING MY CAR TO LEAN TO THE LEFT. THE ESURANCE ADJUSTER ANDREW BURDZIAKOWSKI SAID THE ACCIDENT DID NOT CAUSE TO SUSPENSION DAMAGE. THE ENTIRE AIR SUSPENSION WAS REPLACED ON THAT CAR BY THE LOCAL MERCEDES DEALER, IN 2018 I BELIEVE IT WAS, AND HAD NOT TRAVELED MORE THAN 45K MILES SINCE. I FIND THIS HIGHLY DOUBTFUL THE DAMAGE WAS “PREEXISTING” AS THE ADJUSTER CLAIMED. NOW IT’S APRIL 2022 AND MY CR IS STILL… Read more »
I ALSO PLACED A CALL TO TAYLOR HOWELL REQUESTING THE SAME ADVICE. I NEVER RECEIVED A CALL, TEXT NOR EMAIL FROM EITHER. FINALLY OUT OF DESPERATION I ENDORSED THE CHECKS WITH “FOR DEPOSIT ONLY” AND DEPOSITED THEM TO OUR ACCOUNT WITH WELLS FARGO BANK. THEY CLOSED MY ACCOUNT FOR FRAUD AND SAID THEY WERE HOLDING THE MONEY FOR THE RIGHTFUL PARTY. THIS HAS BEEN THE WORST EXPERIENCE I HAVE EVER HAD IN ANY DEALINGS WITH ANY COMPANY, INSURANCE WISE OR NOT. I NEED ASSISTANCE IN RESOLVING THIS MATTER. I WANT ESURANCE TO DO WHAT IS RIGHT AND MAKE ME WHOLE ON… Read more »