Channels of Communication: Phone, Email, mail. social media
About
Esurance was established in 1999 as an American insurance provider to be one of the first companies to sell policies to customer over the internet instead of in-person meetings. Presently Esurance offer car, homeowner, tenant, motorcycle though affordable and transparent options.
Esurance Phone:
1-800-ESURANCE (1-800-378-7262)
Report a claim:
You can report your claim online or call us anytime at 1-800-ESURANCE
(1-800-378-7262).
https://www.esurance.com/file-a-claim-online
Email:
customerservice@csr.esurance.com
Click here to send an email online
Mailing Address
Mail & fax (prior insurance documents):
Esurance Sales Fulfillment
P.O. Box 5262
Sioux Falls, SD 57117-5262
Fax: 1-800-684-4675
Mail & fax (any other documents):
Esurance Customer Service
P.O. Box 5250
Sioux Falls, SD 57117-5250
Fax: 1-800-926-2869
Corporate Headquarters
Esurance
650 Davis Street
San Francisco, CA 94111
Policy cancellation
We hate to lose you as a customer, but if you need to cancel your Esurance auto policy, please call us anytime at 1-800-ESURANCE (1-800-378-7262).
Property insurance
For policies underwritten by Safeco
Mailing address for payments:
P.O. Box 6476
Carol Stream, IL 60197-6476
Mailing address for everything else:
Safeco Imaging Center
Attn: Policy Support
P.O. Box 515097
Los Angeles, CA 90051-5097
Phone: 1-877-428-8651 (service & claims 24/7)
For policies underwritten by Homesite
Mailing address:
P.O. Box 414356
Boston, MA 02241-4356
Phone:
1-888-825-9763 (service & claims)
Customer service hours:
5 a.m.–6 p.m. PT (Monday–Friday)
6 a.m.–3 p.m. PT (Saturday)
Fax:
1-877-273-2984
For policies underwritten by Security First
Mailing address for payments:
Security First Insurance Company
P.O. Box 45-9025
Sunrise, FL 33345-9025
Phone:
1-877-581-4862 (claims)
Hours:
24 hours a day, 7 days a week
For homeowners/dwelling policies underwritten by The Assurant Specialty Property Companies
Mailing address for payments:
American Bankers Insurance Company of Florida
23852 Network Place
Chicago, IL 60673-1238
Mailing address for overnight payments:
JP Morgan Chase
Attn: ABIC DB MIA Exceed 23852
131 S. Dearborn, 6th Floor
Chicago, IL 60673-1238
Phone:
1-866-324-6516 (claims)
Hours:
24 hours a day, 7 days a week
Motorcycle insurance
For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561
Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week
For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)
Specialty insurance
For policies underwritten by Progressive
Mailing address:
Progressive Insurance
Attn: Cash Processing
P.O. Box 94561
Cleveland, OH 44101-4561
Phone: 1-800-876-5581 (service)
Hours: 24 hours a day, 7 days a week
For policies underwritten by AMIG
Phone: 1-877-564-0224
Hours: 5 a.m.–5 p.m. PT (Monday–Friday)
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