Phone:
- Customer Service: 1-800-743-5000
- Electric Outage Information: 1-800-743-5002
- Natural Gas System Information: 1-888-743-7431
- Locate a Neighborhood Payment Center: 1-888-743-0011
Hours of operation:
Residential Customer Service Center 24-hours/7-days a week
Building and Renovation Service Center 7 a.m.-7:30 p.m. M-F; 8 a.m.-4:30 p.m. Sat; Closed Sun
Email:
http://www.pge.com/myhome/customerservice/contact/
Additional Phone Numbers
- Residential Customer Service Center 1-800-PGE-5000 or 1-800-743-5000
- Building and Renovation Service Center 1-877-PGE-SRVC or 1-877-743-7782
- Solar Customer Service Center 1-877-743-4112
- Power Outage Information 1-800-743-5002
- Report a Hazardous Situation 911 or 1-800-743-5000
- Spanish 1-800- 660-6789
- Chinese 1-800-893-9555
- Vietnamese 1-800-298-8438
- TDD/TTY (Speech/Hearing-Impaired) 1-800-652-4712
- Charitable Contributions 415-973-4951
- Diablo Canyon Power Plant 1-805-546-5292
- Shareholder Information 1-888-469-4689
- Smarter Energy Line 1-800-933-9555
- Supplier Diversity 415-973-8800
- Underground Service Alerts 811
- Wake-Up Call for Customers with Outages 1-800-743-5002
I need someone to help me with a payment arrangement. Ive been on the phone most of the day with pg&e. Please tell me you can help me. The account information is Willa Steen, 925-303-2856, 921 w 8th s., antioch , california, 94505, acc# 4781696877-1. My name is Bonnie Joseph.