Main Channels of Communication: Phone, Mail, Social Media

About 

The name “PNC” is derived from the initials of both of the bank’s two predecessor companies: Pittsburgh National Corporation and Provident National Corporation, which merged in 1983. PNC Financial Services Group, Inc. is a bank holding company and financial services corporation based in Pittsburgh, PA.

PNC Bank Phone:

1-888-762-2265 (General)

1-800-558-8472 / 412-803-7787 (Personal Cards – 24/7 Service)

1-800-474-2101 / 412-803-7787  (Business Credit Cards – 24/7 Service)

1-888-762-4727 (IRA Customer Service)

1-877-287-2654 (Business Customer Service)

1-800-762-2035 (Online Banking Tech Customer Service)

1-800-531-1648 (TDD)

1-844-762-7272 Veterans & Active Military)
Monday – Friday: 8:30 a.m. – 4:30 p.m. EST

1-888-762-2265 (For Hard of Hearing)

1-800-762-1001 (Student Loans)
Monday – Friday: 8:00 a.m. – 5:00 p.m. EST

1-800-352-2255 (Virtual Wallet) 
Monday – Friday: 7:00 a.m. – 10:00 p.m. EST
Saturday – Sunday: 8:00 a.m. – 5:00 p.m. EST

1-866-465-2762 (en Español)

Hours of operation:

Friday: 7:00 a.m. – 10:00 p.m. EST Saturday – Sunday: 8:00 a.m. – 5:00 p.m. EST – Business Banking Accounts Monday

Friday: 7:00 a.m. – 10:00 p.m. EST Saturday – Sunday: 8:00 a.m. – 5:00 p.m. EST – Personal Banking Accounts Monday

PNC Investments 

1-800-622-7086
Monday – Friday: 8:00 a.m. – 6:00 p.m. ET

PNC Mortgage

1-800-822-5626
Monday – Thursday: 8:00 a.m. – 9:00 p.m.
EST Friday: 8:00 a.m. – 5:00 p.m.
EST Saturday: 9:00 a.m. – 2:00 p.m. EST

Other Contact Numbers

412-803-7711 (Personal Accounts)
Monday – Friday: 7:00 a.m. – 10:00 p.m. EST Saturday – Sunday: 8:00 a.m. – 5:00 p.m. EST

412-803-0141 (Business Accounts)
Monday – Friday: 7:00 a.m. – 10:00 p.m. ET Saturday – Sunday: 8:00 a.m. – 5:00 p.m. ET

Mailing Address

PNC Bank Customer Service P.O. Box 535230 Pittsburg, PA 15253-5230 PNC Bank – Payments P.O. Box 5570 Cleveland, OH 44101-0570 PNC Bank – Overnight Payments 6750 Miller Road Brecksville, OH 44141 Mailstop BR-Y-YB58-01-5 PNC Mortgage P.O. Box 1804 Dayton, OH 45401-1804

Social Media 

Twitter: https://twitter.com/pncbank  – Main Social Media Contact 

Facebook: https://www.facebook.com/pncbank

Instagram: https://www.instagram.com/pncbank/

LinkedIn: http://www.linkedin.com/company/pnc-bank

YouTube: https://www.youtube.com/user/pnc

Pinterest: https://www.pinterest.com/PNC/

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