Phone:
1-800-MYAMFAM (692-6326)
Hours:
This information has not been added
Mail:
6000 American Parkway, Madison, WI 53783
Change Your Agent
Occasionally, customers may want to change their agent due to a move or other circumstances. To initiate this process, simply call a customer service representative at 1-800-MYAMFAM (692-6326), ext. 75613.
Report Insurance Fraud
If you know or suspect someone has filed a fraudulent insurance claim, contact our Special Investigations Unit at (608) 242-4100, ext. 31061.
Connect with a Specific Department (Online Forms)
Advertising – for ad agencies or media vendors wishing to speak with our advertising department.
https://web.amfam.com/customer/forms/contact_advertising.asp
Billing – for payment-related questions or comments about your auto, home, business or farm & ranch policies.
https://web.amfam.com/customer/forms/contact_billing.asp
Consumer Affairs – to share a concern or file a complaint.
https://apps.amfam.com/amitforms/ConsumerAffairsFormLoad.do
Certified Repair Program – to express interest in becoming a direct repair shop for American Family Insurance
https://web.amfam.com/customer/forms/contact_crp.asp
Exceptional Customer Experience – to share a positive experience you’ve had with our company, employees or agents.
https://apps.amfam.com/amitforms/
Human Resources – to contact us about employment opportunities, practices or suggestions.
https://web.amfam.com/customer/forms/contact_hr.asp
Sponsorships – to request a charitable contribution or sponsorship of a marketing event.
https://amfam.versaic.com/Login.aspx
Supplier Information – to express interest in becoming an American Family supplier.
https://web.amfam.com/customer/forms/contact_supplierform.asp
Web Experience Team – to share your ideas about this website.
https://web.amfam.com/customer/forms/contact_amfamform.asp