JC Penney Phone:
1-800-322-1189
Hours:
24 hours a day, 7 days a week
Email:
Click here to visit online email form
Advertisements
Additional Phone Numbers
Place an order:
- United States and Canada: 1.800.322.1189
- Hearing impaired/TDD telephone: 1.800.527.7889
- Spanish operator/en Espanol: 1.800.336.7337
- Mexico en Espanol: 95.800.336.7337
- Mexico in English: 95.800.222.6161
- APO/FPO/DPO: 614.759.7357
Pay your bill online
- United States: 1.800.527.4403
- Mexico: 001.800.527.4403
- Puerto Rico and US Virgin Islands: 1.800.981.8400
Other products and services
- Gift Registry : 1.800.JCP.GIFT / (1.800.527.4438)
- Warranty information on merchandise: 1.800.933.7115
- Dinnerware . warranty, replacement, open.stock dinnerware: 1.800.322.1189
- Furniture inquiries: 1.800.442.7902
- jcp credit card general inquiries: 1.800.542.0800
Store Locator:
http://www.jcrew.com/help/store_locator.jsp
Use our free knowledgebase to enhance your customer experience