Stream Phone number:

 

Stream for Business:

Contact your Account Manager or call 888-685-POWER (7693)

Hours of Operation 

Monday–Friday from 9 a.m.–5 p.m. CT


Texas Energy 

888-685-POWER (7693)

Hours of Operation 

Monday–Friday from 7 a.m.–10 p.m. CT
Saturday–Sunday from 8 a.m.–5 p.m. CT

Pay by Phone: 888-685-POWER (7693)

Stream Energy Emergency Contacts 

Oncor: 888-313-4747

CenterPoint: 800-332-7143

AEP Texas: 866-223-8508

TNMP: 888-866-7456


Georgia Energy

Customer Support: 1-866-447-8732

Hours of Operation

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Pay by Phone: 1-866-447-8732

Emergency Contacts 

Outside Metro Atlanta :1-877-427-4321

In Metro Atlanta: 770-907-4231


Illinois Energy

Customer Support: 1-866-447-8732

Hours of Operation 

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

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Pay by Phone: 1-866-447-8732

Emergency Contacts 

ComEd Customers
Commonwealth Edison 1-800-334-7661 .


Pennsylvania Energy

Customer Support: 1-866-447-8732

Hours of Operation 

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Stream for Business: Contact your Account Manager or call 1-866-447-8732, Monday – Friday from 9 a.m. – 5 p.m. ET.

Emergency Contacts 

Duquesne Light Customers 1-888-393-7000

MetEd Customers 1-888-544-4877

PECO Customers 1-800-841-4141

Penelec Customers 1-888-LIGHTSS (1-888-544-4877) or 1-800-545-7741

PPL Customers 1-800-DIAL-PPL (1-800-342-5775)

West Penn Power Customers 1-888-LIGHTSS (1-888-544-4877) or 1-800-686-0021


Maryland Energy

Customer Support: 1-866-447-8732

Hours of Operation 

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Stream for Business: Contact your Account Manager or call 1-866-447-8732, Monday – Friday from 9 a.m. – 5 p.m. ET.

Emergency Contacts 

Baltimore Gas & Electric (BGE) Customers 1-877-778-2222

Delmarva Power Customers:
Cecil and Hartford Counties: 1-800-898-8042
Eastern Shore of Maryland: 1-800-898-8045

Potomac Electric Power (Pepco) Customers 1-888-PEPCO-62 (1-877-737-2662)


New Jersey Energy

Customer Support: 1-866-447-8732

Hours of Operation 

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Emergency Contacts 

Atlantic City Electric Customers 1-800-833-7476

Jersey Central Power & Light Customers (1-888-LIGHTSS)

New Jersey Natural Gas (NJNG) Customers 1-800-GAS-LEAK (1-800-427-5325)

PSE&G Customers 1-800-436-PSEG (1-800-436-7734)


New York Energy 

Customer Support: 1-866-447-8732

Hours of Operation

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Emergency Contacts 

Con Edison Customers:
Outside of the Con Edison Service Territory:
1-212-243-1900
Within the Con Edison Service Territory:
1-800-75-CONED (1-800-752-6633)

National Grid – Upstate New York Customers:
Electric Emergency: 1-800-867-5222
Natural Gas Emergency: 1-800-892-2345

Rochester Gas & Electric (RGE) Customers:
Electric Emergency: 1-800-743-1701
Natural Gas Emergency: 1-800-743-1792

New York State Electric & Gas Corporation (NYSEG) Customers:
Electric Emergency: 1-800-572-1131
Natural Gas Emergency: 1-800-572-1121


Washington, D.C. Energy

Customer Support: 1-866-447-8732

Hours of Operation

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Emergency Contacts

Potomac Electric Power (Pepco) Customers 1-877-PEPCO-62 (1-877-737-2662)


Delaware Energy

Customer Support: 1-866-447-8732

Hours of Operation

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

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Emergency Contacts 

Delmarva Delaware  1-800-898-8042.


Ohio Energy

Customer Support: 1-866-447-8732

Hours of Operation 

Monday – Friday from 8 a.m. – 9 p.m. ET
Saturday – Sunday from 9 a.m. – 6 p.m. ET

Emergency Contacts 

Duke Energy Ohio Customers 1-800-544-6900

Dayton Power & Light Customers 1-877-468-8243

Ohio Edison Customers 1-888-544-4877

Cleveland Illuminating Company Customers 1-888-544-4877

Toledo Edison Customers 1-888-544-4877


Email:

https://mystream.com/contact

 

Mail:

Stream
Attn: Customer Operations
PO Box 650261
Dallas, TX 75265-0261

Stream
Attn: Customer Operations
P.O. Box 32070
Newark, NJ 07102-0470

Stream
Attn: Customer Operations
P.O. Box 1376
Baltimore, MD 21203-1376

Stream
Attn: Customer Operations
P.O. Box 4873
New York, NY 10185

Social Media 

Facebook: https://www.facebook.com/MyStreamSocial

Instagram: https://www.instagram.com/mystreamsocial

Twitter: https://twitter.com/MyStreamSocial

YouTube: https://www.youtube.com/c/StreamHome


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