Main Channels of Communication:
Phone| Email Mail Social Media
About
Duke Energy is an electric power holding company headquartered in Charlotte, NC. Most of the company’s Midwest generation comes from coal, natural gas.
Duke Energy Number:
-
Indiana: 1-800-521-2232
-
Kentucky: 1-800-544.6900
-
North Carolina: 1-800-777-9898
-
North Carolina (Progress Energy): 1-800-452-2777
-
Ohio: 1-800-544-6900
-
South Carolina: 1-800-777-9898
-
South Carolina (Progress Energy): 1-800-452-2777
-
Florida (Progress Energy): 1-800-700-8744
Outages:
800.228.8485
Main Hours of Operation
Monday – Friday 7 a.m. to 7 p.m.
Mailing Address for Payments:
Indiana, Kentucky, Ohio
1000 E. Main St.
Mail Drop WP 890
Plainfield, IN 46168
North Carolina, South Carolina
P.O. Box 1090
Charlotte, NC 28201-1090
Progress Energy – North Carolina, South Carolina, Florida
P.O. Box 1551
Raleigh, NC 27602-1551
Progress Energy – P.O. Box 14042
St. Petersburg, FL 33733 (general correspondence)
Email:
Social Media
Facebook: https://www.facebook.com/duke.energy/
Instagram: https://www.instagram.com/duke_energy/
YouTube: https://www.youtube.com/user/DukeEnergyMediaCtr
LinkedIn: https://www.linkedin.com/company/duke-energy-corporation
I have not received a bill yet ?
I have a lung disease. I file a medical alert every year. for some reason one didn’t get in this time. I know my DR faxed it. My power was out for 3 days. I am on Social security and I lost all of my food. I had to call an ambulance to supply me with oxygen. They said the rd I live had 5 people out of power. There are about 20 people that live on my rd. 3 miles from my house is hwy 81 Anderson sc. It never missed a beat. Next morning!! Clemson blvd was booming.… Read more »
Why are Trump flags mounted on your utility poles in Nineveh Indiana 46164?
Have an appointment for an electrician to come out yesterday and no one showed
What a street light installed on a pole by our home and cant find no one to help me.
Can I pay my Bill over the phone
Trying to get power in my name at home am renting
My ex-husband had lights in my name and didn’t pay the bill what do I do to get this taken care of
Needed to connect service to my new place. Duke’s rep gave me an account numer and another rep told me to hold for a confirmation email. Twenty-four hours later, that email hasn’t arrived. So I called their customer service number, which apparently is closed on Saturday?? Really? How can you all be closed on a Saturday? Do customers only have issues M-F? There needs to be more competition in the Charlotte market. Already dissatisfied.