Main Channels of Communication:
Phone| Email Mail Social Media

About
Duke Energy is an electric power holding company headquartered in Charlotte, NC. Most of the company’s Midwest generation comes from coal, natural gas.

Duke Energy Number:

  • Indiana: 1-800-521-2232

  • Kentucky: 1-800-544.6900

  • North Carolina: 1-800-777-9898

  • North Carolina (Progress Energy): 1-800-452-2777

  • Ohio: 1-800-544-6900

  • South Carolina: 1-800-777-9898

  • South Carolina (Progress Energy): 1-800-452-2777

  • Florida (Progress Energy): 1-800-700-8744

Outages:

800.228.8485

Main Hours of Operation 

Monday – Friday 7 a.m. to 7 p.m.

 

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Mailing Address for Payments:

Indiana, Kentucky, Ohio
1000 E. Main St.
Mail Drop WP 890
Plainfield, IN 46168

North Carolina, South Carolina
P.O. Box 1090
Charlotte, NC 28201-1090

Progress Energy – North Carolina, South Carolina, Florida
P.O. Box 1551
Raleigh, NC 27602-1551

Progress Energy  – P.O. Box 14042
St. Petersburg, FL 33733 (general correspondence)

 

Email:

Click here to send an email

Social Media 

Facebook: https://www.facebook.com/duke.energy/

Instagram: https://www.instagram.com/duke_energy/

YouTube: https://www.youtube.com/user/DukeEnergyMediaCtr

LinkedIn: https://www.linkedin.com/company/duke-energy-corporation

 


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