Main Channels of Communication:
Phone, Email, Mail, Social Media
About
Duke Energy is an electric power holding company headquartered in Charlotte, NC. Most of the company’s Midwest generation comes from coal, natural gas.
Duke Energy Phone:
- Indiana: 1-800-521-2232
- Kentucky: 1-800-544.6900
- North Carolina: 1-800-777-9898
- North Carolina (Progress Energy): 1-800-452-2777
- Ohio: 1-800-544-6900
- South Carolina: 1-800-777-9898
- South Carolina (Progress Energy): 1-800-452-2777
- Florida (Progress Energy): 1-800-700-8744
Main Hours of Operation
Monday – Friday 7 a.m. to 7 p.m.
Outages:
800.228.8485
Mailing Address for Payments:
Indiana, Kentucky, Ohio
1000 E. Main St.
Mail Drop WP 890
Plainfield, IN 46168
North Carolina, South Carolina
P.O. Box 1090
Charlotte, NC 28201-1090
Progress Energy – North Carolina, South Carolina, Florida
P.O. Box 1551
Raleigh, NC 27602-1551
Progress Energy – P.O. Box 14042
St. Petersburg, FL 33733 (general correspondence)
Email:
Social Media
Facebook: https://www.facebook.com/duke.energy/
Instagram: https://www.instagram.com/duke_energy/
YouTube: https://www.youtube.com/user/DukeEnergyMediaCtr
LinkedIn: https://www.linkedin.com/company/duke-energy-corporation
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