Main Channels of Communication:
Phone, Email, Mail, Social Media

About
Duke Energy is an electric power holding company headquartered in Charlotte, NC. Most of the company’s Midwest generation comes from coal, natural gas.

Duke Energy Phone:

  • Indiana: 1-800-521-2232
  • Kentucky: 1-800-544.6900
  • North Carolina: 1-800-777-9898
  • North Carolina (Progress Energy): 1-800-452-2777
  • Ohio: 1-800-544-6900
  • South Carolina: 1-800-777-9898
  • South Carolina (Progress Energy): 1-800-452-2777
  • Florida (Progress Energy): 1-800-700-8744

 

Main Hours of Operation 

Monday – Friday 7 a.m. to 7 p.m.

Outages:

800.228.8485

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Mailing Address for Payments:

Indiana, Kentucky, Ohio
1000 E. Main St.
Mail Drop WP 890
Plainfield, IN 46168

North Carolina, South Carolina
P.O. Box 1090
Charlotte, NC 28201-1090

Progress Energy – North Carolina, South Carolina, Florida
P.O. Box 1551
Raleigh, NC 27602-1551

Progress Energy  – P.O. Box 14042
St. Petersburg, FL 33733 (general correspondence)

 

Email:

Click here to send an email

Social Media 

Facebook: https://www.facebook.com/duke.energy/

Instagram: https://www.instagram.com/duke_energy/

YouTube: https://www.youtube.com/user/DukeEnergyMediaCtr

LinkedIn: https://www.linkedin.com/company/duke-energy-corporation

 


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