Main Channels of Communication

Phone | Text | Email | Mail | Fax | Social Media

FedEx Phone:

1-800-463-3339

Customer Service

  • 1.800.247.4747 – U.S. International Customer Service
  • 1.800.238.4461 – Hearing impaired
  • 1-866-393-4585 – FedEx Freight
  • 1.866.274.6117 – Surface Expedite North America
  • 1.800.463.3339 – Air and Ocean Freight Forwarding

Phone System Options 

Talk to Virtual Assistant or… Press… Go To…
“Representative” 0 General Support
“Schedule a Pickup” (To schedule a pickup using FedEx account number) 1  Schedule a Pickup Online
“Track a Package” (To track a package using your FedEx tracking number) 2 Track Online
“Find Locations” (To find FedEx drop-off locations) 3 Track Online
“Order Shipping Supplies” (To order FedEx® shipping supplies) 4 Order FedEx® Supplies online
“Get Rates” (To find out how much it will cost to ship a package using FedEx) 5 Get Rates & Transit Times online
  • 1.800.463.3339 – U.S. Customer Service

FedEx Text

Text a FedEx Virtual Agent 29372

Email:

Click here to send an email

[email protected]FedEx Trade Networks

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Additional Contact Information

U.S. International Customer Service:
Phone: 1-800-247-4747
Mail:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

U.S. Billing Inquiries:
Phone: 1-800-622-1147
Mail:
FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116

Cargo Claims Inquiries:
Phone: 1-800-463-3339
Mail:
FedEx Cargo Claims Dept.
P.O. Box 256
Pittsburgh, PA 15230

U.S. FedEx Express Freight Services:
Phone: 1-800-332-0807
Mail:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx Address:

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

FedEx Trade Networks
6075 Poplar Ave, Suite 300, 3rd Floor
Memphis, TN 38119

 

FedEx Fax 

1.877.229.4766

 

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