Main Channels of Communication
Phone | Text | Email | Mail | Fax | Social Media
FedEx Phone:
1-800-463-3339
Customer Service
- 1.800.247.4747 – U.S. International Customer Service
- 1.800.238.4461 – Hearing impaired
- 1-866-393-4585 – FedEx Freight
- 1.866.274.6117 – Surface Expedite North America
- 1.800.463.3339 – Air and Ocean Freight Forwarding
Phone System Options
| Talk to Virtual Assistant or… | Press… | Go To… |
|---|---|---|
| “Representative” | 0 | General Support |
| “Schedule a Pickup” (To schedule a pickup using FedEx account number) | 1 | Schedule a Pickup Online |
| “Track a Package” (To track a package using your FedEx tracking number) | 2 | Track Online |
| “Find Locations” (To find FedEx drop-off locations) | 3 | Track Online |
| “Order Shipping Supplies” (To order FedEx® shipping supplies) | 4 | Order FedEx® Supplies online |
| “Get Rates” (To find out how much it will cost to ship a package using FedEx) | 5 | Get Rates & Transit Times online |
- 1.800.463.3339 – U.S. Customer Service
FedEx Text
Text a FedEx Virtual Agent 29372
Email:
[email protected] – FedEx Trade Networks
Additional Contact Information
U.S. International Customer Service:
Phone: 1-800-247-4747
Mail:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
U.S. Billing Inquiries:
Phone: 1-800-622-1147
Mail:
FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116
Cargo Claims Inquiries:
Phone: 1-800-463-3339
Mail:
FedEx Cargo Claims Dept.
P.O. Box 256
Pittsburgh, PA 15230
U.S. FedEx Express Freight Services:
Phone: 1-800-332-0807
Mail:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
FedEx Address:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
FedEx Trade Networks
6075 Poplar Ave, Suite 300, 3rd Floor
Memphis, TN 38119
FedEx Fax
1.877.229.4766
Social Media
Use our free knowledgebase to enhance your customer experience
Been getting notices that my package would arrive today for the last 3 days?
Hello,
Can you please send me your address email? I have a question about my account number
delivery was scheduled for today,i was told i would have to be here to sign for my package so i took a day off work waited 3/4 of a day and then i received a text saying my delivery was now delayed until tomorrow so now i have to take another day off work … thanks fedex great job …… totally ridiculous
I received a text stating that my package was delivered on 12/29 at 3:21pm, however it was not delivered. It required a signature so I don’t know who could have signed for my package. I was home all day and have a camera outside my front door and there were no deliveries whatsoever. If someone signed my name for this package (that I did not receive) then I am going to the State Police to report fraud and a theft.
FEDEX is the MOST messed up and dishonest company that I have ever had the displeasure to deal with. The only people I can contact are in the Philippines and the hardly speak English. I would love to hear from a person with RESPONSIBILITY at but I won’t because you do not care about the people you ship to. You hide behind ONE phone number that the people there are liars.