GE Appliances Phone
Phone: 1-800-626-2005 (Major Appliance Questions)
Hours of operation:
Monday–Friday: 8 a.m.–10 p.m. ET
Saturday: 8 a.m.–7 p.m. ET Sunday: Closed
Parts & Accessories
1-877-959-8688
Monday–Friday: 8 a.m.–7 p.m. ET
Saturday: 8:30 a.m.–5 p.m. ET Sunday: Closed
geapplianceparts.com
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday–Friday: 7 a.m. – 10 p.m. ET
Saturday–Sunday: 8 a.m. – 6 p.m. ET
Major appliances, parts and water products
GE Water Products
1-800-952-5039
Monday–Friday: 8 a.m.–6 p.m. ET
Saturday–Sunday: Closed
Appliance service & extended warranties
GE Appliance Service
1-800-432-2737
Monday–Friday: 7 a.m.–10 p.m. ET
Saturday–Sunday: 8 a.m.–6 p.m. ET
Schedule Service Online
Extended Warranty Service Plans
1-800-626-2224
Monday–Friday: 8 a.m.–8 p.m. ET
Saturday: 8 a.m.–4 p.m. ET
Sunday: Closed
GE Extended Warranties are Serviced by Assurant Solutions
Phones, electronics, housewares and small appliances
GE Telephones
1-877-394-9775
Monday–Friday: 7 a.m.–7:30 p.m. CT
(If purchased prior to April 2011, please call 1-800-448-0329.)
gephones.com
GE Consumer Electronics
1-800-448-0329
Automated response 24 hours/day
GE Home Electronics Information
Small Appliances
Walmart GE Call Center 1-877-207-0923
Monday–Friday: 8:00 a.m.–8 p.m. ET
Saturday–Sunday: Closed
gehousewares.com or walmart.com
GE Digital Cameras
1-800-730-6597
Monday–Friday: 8:00 a.m.–8 p.m. ET
Saturday–Sunday: Closed
www.ge.com/digitalcameras
GE Generators
1-888-575-8226
Monday–Friday: 8:00 a.m.–4:30 p.m. CT
Saturday–Sunday: Closed
www.ge.com/generatorsystems
GE Appliances Mailing Address
General Electric Company
5 Necco Street Boston,
MA 02210
Phone: +001 877 394 9775
GE Appliances FAQs
How much does GE charge for a service call?
How do I claim my GE appliance warranty?
How long is GE appliance warranty?
Where can I get GE Appliances parts?
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Who owns GE Appliances?
Use our free knowledgebase to enhance your customer experience
I bought a new ge oven March 4th and it didn’t work now I’m waiting on the phone for more than an hour for help please call me me 867-9347 I need help to get a new oven I paid for. Jacquie
I bought a new refrigerator in May of this year at Home Depot in Crystal River. I used it for a week and then unplugged it for 6 months while I went north for the summer. Upon arriving back home in October I plugged it back in and cannot get the temperature down to the ideal temperature of 38. G E tells me that 42 is the ideal temperature. they are wrong and for 99.00 dollars they will send a technician to tell me the same thing and not do anything. I have the cold setting max out and it… Read more »
How do i find out if a ge oven is. Still under warranty
R
In May of 2019 I purchased a side br side GE refrigerator . After 10 months the ice maker stopped making ice. Called repairman from GE . He installed a new ice maker. nine months later that ice maker stopped making ice . To day the refrigerator got it 3 air maker . The refrigerator will not be 2 years old until this may . I am extremely upset about this . The second one was under the one year warranty so i did not have to pay this one was $260 dollars parts and labor. I think Ge needs… Read more »
Trying to get a microwave under the two year warranty to get fixed. I have been contacting them past three weeks with no success. The technician came twice but was of no use. He literally spend less then three minutes to attend to an appointment for which we waited more then a week. It’s hopeless service.
Have not been getting good service on my GE washer purchased in March 2020 from Bill Smith. In December 2020, my first service technician recommended replacement of Motor. I was told that there would be a delay in shipment due to delivery delays over the holidays. However, when second technician showed up on 2/8/2021, he did not bring motor but corrected the water supply. Within two wash loads, problem in drainage occurred. A load of bath towels came out soaking wet twice! On third service call(3/19/2021)original technician from December came & recommended new motor AGAIN!. When I called BillSmith service… Read more »
This sucks. Where is my service warranty? Why am I on the phone with a computer who does not understand me. Call me NOW
I do not want to pay for something that should be a customer service issue. I will twice before buying my appliances in the future.
We bought a GE microwave model PVM9179SF2SS. Serial GG201067K. This was made to go over our GE gas stove. We have replaced the handle 3 times, and the circuit board once and it just went out again. We now have to remove it and install something else. I am letting you know this as we are quite disappointed in this product. We are also open to any ideas but this product is quite problematic.
Is you technician able to work on the board of stove gas XL44
GE customer service is a joke. Reps are liars, promotions are a joke, delivery and installation non-existent. Don’t bother contacting them, they will just blow you off.
Waited for 3weeks for service to call me. They have no record of my appt now. Save your $ on extended warranty!
Simple fix turned into a nightmare, repair person comes to balance out drum, then the washing machine would not work. Now they can’t move us up on the repair schedule. Parts are in, but have to wait until the 24th of august to schedule. So he comes to fix the drum he leaves and it is broke. Washer is less than a year old. Try to speak to a supervisor, on hold for about 45 minutes, not a response from him. He must have been afraid for a confrontation. We will not renew our warranty. GE sucks
Same question as Jacquie. New GE gas range and oven in June and now the oven does not work. Home Depot sent a repairman to a wrong address but gave me a number to call and I have been on hold for 65 minutes.
Hold for hours on the phone for consumer relations and then get disconnected everytime. This is the most frustrating appliance purchase I’ve ever made – GE Profile Stainless refrigerator with defective stainless steel, loud compressor and now the water quit working after 4 months.
How would I get confirmation of schedules service on my washing machine? I thought it might be today but haven’t heard.
Based on past ( negative) experience with ge appliances I was reluctant to purchase a gd laundry psir. The salesman assured me they’ve come a long way. Clearly, nothing) other than the price has changed. Clearly, I was misled!
I bought a large top load GE washer in 2020. It cannot handle a large or even a 1/2 load. It can’t spin it and just keeps putting more water in to, I guess, balance it. As much as I reposition the load, it just cant handle it and complete the final spin. So frustrating. The dealer we bought it from could not offer any help. What is the purpose of a large load washer if it cannot handle it? I won’t purchase GE again and will tell others about my experience.
Hi i have a question about refrigerator that i bought i have warranty i called the stor where i bought it they came but they told me that they wher going to do some whole in the refrigerator and put some gule where the break is i refused the. I think is going to look bad and i have my food in the refrigerator and got bad because of the air is coming out the whole
How do I know what year my GE SIDE BY SIDE FRIDGE IS?
I have a GE washer…..I have a problem that’s not covered on the pages of your TROUBLESHOOTING section. I have a chat on this page & I have to pay $1 or $5 just to talk to a technician about my problem. How is a problem solved this way….money isn’t always the answer,esp.when you have none. Thanks for letting me vent. HAVE A GREAT WEEKEND
GE Customer service is the worst, the Supervisor name Alma should not be working in Customer service.
I bought a ge washer inJuly 19,2021. Well went to use it yesterday 7/20/21 and guess what it wont work!!!!!! Shame I paid 636.00 for one years use.
Customer service sucks big time!