Main Channels of Communication 
Phone | Email | Mail | Social Media

Haier Appliances Phone 

1-877-337-3639 – Current Appliance Owners 

1-800-799-3396 – Sales 

1-800-626-2000 – US Support 

1-877-470-9174 – Canada Customer Service 

1-877-994-5366 – Canada Sales & Product Inquiries 

Hours of Operations


Monday-Friday: 8am-8pm ET
Saturday: 8am-7pm ET


Use Online Form 

[email protected] – Haier TV

Mailing Address

PO BOX 1780 Rapid City,
SD 57709

Social Media






About Haier

Haier Group is a Chinese multinational home appliances and consumer electronics company headquartered in Qingdao, Shandong. It designs, develops, manufactures and sells products including refrigerators, air conditioners, washing machines, microwave ovens, mobile phones.

The Haier brand was also recognized by BrandZ in 2019 as the most valuable IoT ecosystem brand in the world with a brand value of $16.3 billion. In 2019, Haier Smart Home ranked 448 on Fortune’s Global 500 list with a revenue of $27.7 billion.


Haier Group also consisted of two listed subsidiaries in three exchanges: Haier Smart Home (;ex-Qingdao Haier Co., Ltd), Haier Electronics Group Co., Ltd., and “D-share” listing of Haier Smart Home in China Europe International Exchange of Frankfurt.

The origins of Haier date back long before the actual founding of the company. In the 1920s, a refrigerator factory was built in Qingdao to supply the Chinese market

By the 1980s, the factory had a debt of over CN¥1.4 million and suffered from dilapidated infrastructure, poor management, and lack of quality controls, resulting from the planned economic system and relevant policies.[6] Production had slowed, rarely surpassing 80 refrigerators a month, and the factory was close to bankruptcy.

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