How do I email the corporate office? Customer service will not help. Now when I call can’t get through. Car got repoed . Towing place won’t give me my tools , won’t answer phone. This department will not help me. This has been going on for 2 weeks. I lost a lot of work because of this situation. Everyone is passing the buck. I can’t get my tools, I am not paying on a car I can’t get out and being charged for storage. Because this company hired a 1 star repo guy. I could of paid it 2 weeks… Read more »

These guys are the worst. I’ve spent the last hour trying to determine if my sister can assume the lease on a Civic as my 97 year old father can no longer drive. Sounds like an issue that might thought of addressing, no? If you think this is covered anywhere on their websites or that you can penetrate their telephone tree to speak with a live person you’d be wrong. I saw where HFS received 1.5/5 stars by a consumer rating organization. My opinion? That’s way too generous. If these comments are read by an employee, I’d appreciate it if… Read more »

I’ve been trying to call and make a payment, there is no longer the option to pay with my card automatically. I cant seem to get anyone on the phone to pay my payment. I need to pay my payment with my debit card like I’ve done since my loan began. Please help me! Laura Memmer #765-491-8306 (cell phone)

Trying to find where to send written correspondence to obtain title. Need address. Thank you

Who doesn’t provide you with an email to contact them.! Honda financial services is the worst company I have ever done business with. I have had to update my email and now they can’t send me a bill so guess what they’re not gonna get paid what a stupid company

Good morning- I have been trying for months to switch my userID to my email as you’ve requested. I have had no luck and have held on the phone to resolve the issue many times, but the timeframe is hours to reach a representative. I’ve been paying my bill by phone, but now your website is not working to give me the local Florida number that automatically knows my account information. My statements are not being emailed to me or sent by mail. I really need some assistance, please.

HFS has the absolute worst excuse for customer service of ANY company I have ever dealt with. What a pile of crap.

Honda is the worst. Don’t ever buy a car from them. When my lease is up next year they will no longer get my business. I am trying to get someone on the phone to find out how to get an address for motor vehicle to get in touch with them to request a title to give me a out of state registration transfer. I am so frustrated and so through with HONDA. I can’t log online no matter what I do. I am no longer getting any statement mailed to me but I am still paying by phone. I… Read more »

I’m trying to limit the sharing of information. I have the form filled out, but the 800 number given is useless as no one answers. The message is always that “they are experiencing a high volume of calls.” Well, if you have so many calls to attend, you should hire enough people to answer customers’ calls. This is only one of the many things that Honda Financial Services does not provide customer service for. I truly regret getting financial services from Honda.

I bought my car on5/14/21. I have been waiting for American Honda Finance to get in touch with. About a payment plan, I heard nothing from them. I am getting nervous because I should have a payment coming up. I need American Honda Finance to get in touch with me.
Brett Freeman
phone # 405-314-4775
work phone 405-951-3400