Humana is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees.

Phone numbers for members

  • Employer Group Plan Members 1-800-4HUMANA (1-800-448-6262)
  • Medicare Claims 1-800-457-4708
  • Medicare Premium Billing and Enrollment 1-800-992-2551
  • KY Medicaid 1-855-852-7005

Phone numbers for employers

  • To find out more about Humana Vitality please contact your Agent or Broker.
  • Small Business Employer: 1-800-232-2006
  • Large Group Employer: 1-800-872-7207

Phone numbers for agents

To find out more about Humana Vitality please contact your Humana Sales Executive.

  • Large and Small Business Agent: 1-866-4ASSIST (1-866-427-7478), select the Agent/Broker option
  • Password Resets: 1-800-558-4444, ext. 4118

Phone numbers for providers

  • Customer Service: 1-800-4-HUMANA (1-800-448-6262)
  • Web Specialists: 1-877-845-3480

Medical Claims and Correspondence Address and Fax

Use the address located on the back of your Humana ID card, or mail your claims or correspondence to:

Humana Correspondence Office
P.O. Box 14601
Lexington KY 40512-4601
Your information can also be faxed to 1-888-556-2128.

Humana Corporate office address and phone number

Humana Inc.
500 West Main Street
Louisville, KY 40202

Phone: 1-800-486-2620

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