Humana is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees.
Phone numbers for members
- Employer Group Plan Members 1-800-4HUMANA (1-800-448-6262)
- Medicare Claims 1-800-457-4708
- Medicare Premium Billing and Enrollment 1-800-992-2551
- KY Medicaid 1-855-852-7005
Phone numbers for employers
- To find out more about Humana Vitality please contact your Agent or Broker.
- Small Business Employer: 1-800-232-2006
- Large Group Employer: 1-800-872-7207
Phone numbers for agents
To find out more about Humana Vitality please contact your Humana Sales Executive.
- Large and Small Business Agent: 1-866-4ASSIST (1-866-427-7478), select the Agent/Broker option
- Password Resets: 1-800-558-4444, ext. 4118
Phone numbers for providers
- Customer Service: 1-800-4-HUMANA (1-800-448-6262)
- Web Specialists: 1-877-845-3480
Medical Claims and Correspondence Address and Fax
Use the address located on the back of your Humana ID card, or mail your claims or correspondence to:
Humana Correspondence Office
P.O. Box 14601
Lexington KY 40512-4601
Your information can also be faxed to 1-888-556-2128.
Humana Corporate office address and phone number
500 West Main Street
Louisville, KY 40202