Swoop Phone Number

1-888-937-8538 (WestJet)

Main Contact for a live Swoop agent:

Use Facebook Messenger

Swoop Email 

Use Online Form 

Swoop Claims (Hyperwallet)

  • North America Toll Free: +1 844 247 1921
  • Worldwide: +1 604 630 5915

Hours of Operation for claims payments 


English: Mon – Fri 08:00 – 20:00*, Sat & Sun 08:00 – 17:00*
Spanish: Mon – Sun 08:00 – 17:00*
French and Mandarin Chinese: Mon – Fri 08:00 – 17:00*

About Swoop Airlines

Swoop Airline is a Canadian ultra-low-cost airline that was established in 2017. It is a subsidiary of WestJet Airlines, one of Canada’s largest airlines. Swoop’s mission is to provide affordable air travel options for Canadians, and it operates flights to various domestic and international destinations.

Swoop prides itself on offering customers a no-frills, affordable travel experience. The airline operates on an à la carte model, where passengers only pay for what they need. This means that customers can choose to add extras such as checked baggage, seat selection, and in-flight meals at an additional cost, or they can opt-out of these services to keep their costs low. Swoop has a team of highly-trained and dedicated professionals who are committed to delivering exceptional customer service. The airline’s flight attendants are friendly and knowledgeable, and they go above and beyond to ensure that customers have a comfortable and enjoyable flight experience.

Overall, Swoop Airline is a reliable and affordable choice for budget-conscious travelers in Canada and beyond. With its convenient routes, modern aircraft, and exceptional customer service, Swoop is quickly becoming a popular choice for travelers seeking an affordable, no-frills travel experience.

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