Volkswagen Сustomer Service

Main Channels of Communication 
Phone | Email | Mail | Social Media

Volkswagen Phone:

1-800-822-8987

Hours of operation:

8 a.m. to 6 p.m. local time in the contiguous United States

Volkswagen Financial:

1-800-428-4034

8 a.m. to 10 p.m. EST
Monday – Friday

Volkswagen Credit
PO Box 3
Hillsboro, OR 97123-0003

If you need to send in a payment:

Volkswagen Credit
PO Box 5215
Carol Stream, IL 60197-5215

If you have a question about lease-end services (within 90 days of maturity):

1-800-521-0171
9 a.m. to 8 p.m. EST
Monday – Friday

Email:

Click here to send an email

Additional Phone Numbers

VW Information Center:
Call 1-800-DRIVE-VW
8 a.m. to 9 p.m. EST

24-Hour Roadside Assistance:
Call 1-800-411-6688
24 hours a day, 7 days a week
Trip interruption receipts should be mailed to:
VW 24-Hour Roadside Assistance PO Box 3094
Arlington Heights, IL 60006-3094

Follow Volkswagen

Twitter: http://twitter.com/vw

Facebook: http://www.facebook.com/VW

Instagram: https://www.instagram.com/vw/

YouTube: http://www.youtube.com/vw

LinkedIn:https://www.linkedin.com/company/volkswagen-of-america-inc/

Pinterest: https://www.pinterest.com/volkswagen/

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