BMW Financial Services Сustomer Service

Phone:

1-800-578-5000 (Financial services)
1-800-959-4269 (Lease end questions)

Hours of operation:

9am to 9pm EST, Monday through Friday

Email:

customerrelations@bmwusa.com

Bmw address:

BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731

BMW Key Replacement
If you need assistance with a replacement key, please contact your BMW Center directly.
http://www.bmwusa.com/standard/content/dealer/default.aspx
California residents needing assistance with a replacement key, please call
1-888-575-5397 at any time.

Mail:

Please mail your payments to:
BMW Financial Services
P.O. BOX 78103
Phoenix, AZ 85062-8103

All other lease accounts, please mail your payments to:
BMW Financial Services
P.O. BOX 9001065
Louisville, KY 40290-1065

If you have a loan, please mail your payment to:
BMW Bank of North America
P.O. BOX 78066
Phoenix, AZ 85062-8066
If you have a lease in one of the following states: AK, AZ, CA, CO,HI, ID, KS, MT NE, NV, NM, ND, OK, OR, SD, TX, UT,WA,WY

Overnight payment:
BMW Financial Services
C/O Chase
1820 East Sky Harbor Circle South
Phoenix, AZ 85034-9700