BMW Financial Services Сustomer Service & Support
Phone:
1-800-578-5000 (Financial services)
1-800-959-4269 (Lease end questions)
Hours of operation:
9am to 9pm EST, Monday through Friday
Email:
BMW Address:
BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
BMW Key Replacement
If you need assistance with a replacement key, please contact your BMW Center directly.
http://www.bmwusa.com/standard/content/dealer/default.aspx
California residents needing assistance with a replacement key, please call
1-888-575-5397 at any time.
Mail:
Please mail your payments to:
BMW Financial Services
P.O. BOX 78103
Phoenix, AZ 85062-8103
All other lease accounts, please mail your payments to:
BMW Financial Services
P.O. BOX 9001065
Louisville, KY 40290-1065
If you have a loan, please mail your payment to:
BMW Bank of North America
P.O. BOX 78066
Phoenix, AZ 85062-8066
If you have a lease in one of the following states: AK, AZ, CA, CO,HI, ID, KS, MT NE, NV, NM, ND, OK, OR, SD, TX, UT,WA,WY
Overnight payment:
BMW Financial Services
C/O Chase
1820 East Sky Harbor Circle South
Phoenix, AZ 85034-9700
My lease is ending soon. Can you tell me when it ends and when the last payment is due and when the car must be be returned to the dealership.
How is BMW Financial assisting customers during the COVID19 pandemic?